Effective Date: July 16, 2026
PowerON Appliance Repair (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, and physical address.
• Appliance Details: Information about your appliances, including make, model, and reported issues.
• Payment Information: Billing address and payment details (processed securely through third-party services).
• Website Usage Information: IP address, browser type, and other data collected via cookies to improve our website and services.
• SMS Consent Data: When you provide consent to receive SMS messages, we collect and securely store your opt-in status and related consent records.

2. How We Use Your Information

We use your personal information to:

• Schedule and manage appointments for appliance repair, maintenance, or installation services.
• Communicate updates about your service requests, including appointment reminders, service updates, and payment notifications.
• Process payments and provide invoices.
• Improve our services and customer experience.
• Respond to customer inquiries and support requests.

3. SMS Communications

When you opt in to receive SMS communications from PowerON Appliance Repair, you consent to receive conversational and informational text messages related to your service request. These service-related messages may include:

• Appointment confirmations and reminders
• Scheduling and rescheduling updates
• Technician arrival notifications
• Repair status updates
• Estimates
• Invoice links
• Payment reminders
• Parts availability updates
• Warranty-related communications
• Responses to your inquiries

Message frequency varies depending on your service activity and interactions with us.

Message and data rates may apply.

You may reply STOP at any time to opt out of receiving SMS messages. You may reply HELP for assistance or contact us at 980-781-9018 or poweronars@gmail.com.

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers that assist in delivering our communications and services or when required by law.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

5. Sharing of Information

We do not sell or rent your personal information. We do not share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes. However, we may share your information in the following circumstances:

• Service Providers: With trusted vendors who assist in providing our services (e.g., payment processors, scheduling tools).
• Legal Obligations: If required to comply with legal or regulatory requirements or respond to a valid subpoena or court order.

6. Cookies and Website Tracking

We may use cookies and similar technologies to collect website usage data and enhance your online experience. You can manage your cookie preferences through your browser settings.

7. Your Rights

You may opt out of receiving SMS messages at any time by replying STOP to any message we send.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
poweronars@gmail.com